AI & Technology10 min read

Agentic payments explained: AP2 mandates, Visa Intelligent Commerce and Mastercard Agent Pay

When an AI agent pays, the person spending the money is not the one pressing the button. How payment providers, Visa, Mastercard and AP2 solve that, and what UK merchants must change.

AABy Abubakr Akhtar, Enterprise business development & partnerships

Agentic commerce series: Agentic payments explained: AP2 mandates, Visa Intelligent Commerce and Mastercard Agent Pay
Agentic commerce series: Agentic payments explained: AP2 mandates, Visa Intelligent Commerce and Mastercard Agent Pay

In brief

  1. 01Agentic payments are payments an AI agent starts on a customer’s behalf, within limits the customer has set. The hard problems are proving the customer authorised it, limiting what the agent can spend, and settling disputes.
  2. 02Three mechanisms are emerging: payment provider tokens (such as Stripe’s Shared Payment Token), card network agent credentials (Visa Intelligent Commerce, Mastercard Agent Pay) and signed mandates (Google’s AP2).
  3. 03This is live in Europe. In 2026 both networks reported live agent-made purchases with European banks, including UK issuers such as Barclays, HSBC UK, Lloyds, NatWest and Revolut on Visa’s programme.
  4. 04Merchants mostly configure rather than build. The work is with your payment provider, your fraud rules, the evidence you keep and how you handle disputes.

This is a deep dive from my agentic commerce architecture blueprint. For which checkout protocol carries the payment, see ACP vs UCP.

Why agent payments are different

Card payments rest on an assumption: the cardholder is present, or has clearly set up a recurring payment with this merchant. An agent breaks both. It might buy from a merchant the customer has never visited, at a time the customer is asleep, for a total the customer never saw.

That raises four questions that existing payment flows do not answer well:

  1. 01Authority: did the customer really authorise this agent to make this purchase?
  2. 02Limits: was the purchase within what they allowed: amount, merchant, category, timing?
  3. 03Credential safety: how does the agent pay without holding the card number?
  4. 04Accountability: when something goes wrong, who carries the loss, and what evidence settles it?

UK law adds a fifth. Strong customer authentication (two of: something the customer knows, has or is) applies to most online card payments and assumes the customer is there to authenticate. Every serious agent payment design is, in part, an answer to how SCA is satisfied when the customer is not.

Exhibit 1

Three ways an agent pays, and what each one gives the merchant

MECHANISMSET UP BY THE CUSTOMERAT PURCHASEMERCHANT RECEIVESPSP TOKENe.g. Stripe SharedPayment Token,Link agent walletSaves a payment method withthe agent platform; approvesspending rulesPlatform issues a token scoped toone merchant, amount and time;merchant charges it throughits payment providerA normal-looking payment;never the card numberNETWORK TOKENVisa IntelligentCommerce, MastercardAgent PayLinks a card to an agent,authenticates with a passkey,sets payment instructions(limits, categories)Agent presents a token bound tothat agent; network checks theinstructions; issuer sees it isagent-initiatedA tokenised card paymentflagged as agentic, withnetwork-level controlsAP2 MANDATESGoogle’s AgentPayments Protocol,60+ organisationsSigns an intent mandatewith rules for the agent (fordelegated purchases)Merchant signs the cart; cartmandate records exact items andprice; payment mandate tells thenetwork an agent was involvedA payment by any method plussigned, verifiable evidence ofwhat was authorised
Source: The three are complementary, not rivals. An AP2 mandate can accompany a network token, and a payment provider token can carry a network token underneath.

1. Payment provider tokens

The simplest model for a merchant is a token issued by the agent’s payment provider. With the Agentic Commerce Protocol, Stripe’s Shared Payment Token lets an agent platform pass the merchant a credential that is limited to that merchant, an amount and a time window. The merchant charges it much like any other payment and never sees the card.

Stripe has since widened the model. At its Sessions conference in April 2026 it announced an agent wallet in Link, where customers grant agents permission to pay with spending approvals; single-use virtual cards that businesses can issue to their own agents; and the Machine Payments Protocol, co-authored with Tempo, for agent micro-transactions and recurring payments, accepted through the same token. Other payment providers are building equivalents, and Visa’s Intelligent Commerce Connect is designed to accept payments started through several of these routes with one integration.

What it means for merchants: the lowest-effort path, provided your payment provider supports it. The trade-off is that the evidence of what the customer authorised sits largely with the platform, not with you.

2. Visa Intelligent Commerce

Visa announced Intelligent Commerce on 30 April 2025 with AI platform partners including Anthropic, Microsoft, OpenAI, Samsung and Stripe. It packages five capabilities as APIs:

  1. 01Agent-ready credentials: the customer’s Visa card is tokenised and provisioned to a specific agent, so the card number never leaves the network.
  2. 02Authentication: Visa Payment Passkeys confirm the cardholder and that the agent is acting for them. Visa says the passkeys support issuers’ compliance with European strong customer authentication rules.
  3. 03Payment instructions: the customer sets limits, merchant categories and when the agent must ask before buying.
  4. 04Signals: transaction data flows back to Visa in real time for risk control and disputes.
  5. 05Personalisation, with consent: the agent can use spending patterns to improve recommendations.

Two further pieces matter to merchants. The Trusted Agent Protocol (October 2025), with an agent directory, lets a merchant verify that a request comes from a recognised agent; it is covered in detail in Web Bot Auth and the Trusted Agent Protocol. Intelligent Commerce Connect (8 April 2026) is a single integration through Visa’s acceptance platform that supports the Trusted Agent Protocol, the Machine Payments Protocol, ACP and UCP, and handles non-Visa cards where available.

In July 2026 Visa reported live agent-executed purchases across Europe under its Agentic Ready programme, with more than 30 issuers involved. Those named include Barclays, HSBC UK, Lloyds Banking Group, NatWest and Revolut, alongside merchants including Frasers and lastminute.com.

3. Mastercard Agent Pay

Mastercard announced Agent Pay in April 2025. It rests on the same building blocks: agentic tokens tied to a specific agent, passkey authentication, and consent that the customer gives in advance. Mastercard describes the goal as making sure any action an agent takes “can be traced back to explicit consumer authorisation”, an idea it calls verifiable intent.

In 2026 Mastercard said all its issuers in Europe were enabled for Agent Pay at network level, and that 36 European banks had completed controlled live agentic transactions using passkeys. With Worldline and ING it completed a live transaction in which every part of the flow ran in Europe. Mastercard also worked with Cloudflare on the signed-agent standard behind agent recognition.

What the two networks mean for merchants: agentic card payments arrive as tokenised card transactions, flagged as agent-initiated, with controls applied by the network and issuer. Your payment provider has to support them; your fraud rules and dispute processes have to recognise them.

4. AP2: mandates as evidence

Google announced the Agent Payments Protocol on 16 September 2025 with more than 60 organisations, including Mastercard, American Express, PayPal, Adyen, Worldpay, Coinbase and Revolut. It is payment-method agnostic: it works with cards, real-time bank transfers and, through the x402 extension built with Coinbase and others, stablecoins.

AP2 does not move money. It produces signed, tamper-evident records called mandates, built on verifiable credentials, that prove who authorised what.

Exhibit 2

The AP2 evidence chain and who signs each mandate

INTENT MANDATESigned by: the customerWhen: up front, for delegated tasksRecords: the rules, e.g. maximumprice, timing, merchants, conditionsNot used when the customer approveseach purchase in real timeCART MANDATESigned by: merchant, then customer(or agent, if intent conditions met)Records: exact items, price, delivery;the merchant commits to fulfil at itThe merchant’s signature is yourfirm quote, made verifiablePAYMENT MANDATESent to: the network and issuerRecords: that an AI agent wasinvolved and whether the customerwas presentLets banks price the risk ofagent transactions correctlyIn a dispute: the intent mandate shows what the customer allowed, the cart mandate shows what they (or their agent) accepted,and the merchant’s own signature shows what it promised. Keep all three with the order.
Source: Mandates are evidence, not money. They travel alongside whatever payment method is used.

What a UK merchant needs to change

Most merchants will not integrate with Visa, Mastercard or AP2 directly. They will receive agent payments through their payment service provider and through whichever checkout protocol the agent uses. The changes are real but mostly operational.

AreaWhat to doWhy it matters
Payment providerConfirm support for agent tokens (PSP and network), agent flags in authorisation data and AP2 mandate pass-through; get the roadmap in writingYour provider is where agent payments arrive; gaps here block everything else
Firm quoteMake the quote include every mandatory charge and sign it if your protocol supports itThe cart mandate and the DMCC Act drip-pricing rules both depend on a complete total
Fraud rulesScore by agent and by mandate, not only by card and device; tune velocity limits for agentsDevice fingerprints and behavioural signals built for humans misfire on agents
AuthenticationSupport step-up (a secure link to the customer) when the issuer or your risk engine asks for itSome purchases will still need the customer to authenticate
EvidenceStore quote, mandate references, agent identity and a correlated log with each orderLiability for agent mistakes is not yet settled in UK guidance; evidence is your protection
DisputesAdd agent-specific dispute reasons and a playbook for “my agent bought the wrong thing”These disputes will grow faster than your current categories expect
Customer communicationSend order confirmation and cancellation rights to the customer directly, not only to the agentConsumer Contracts Regulations obligations still apply

Strong customer authentication without the customer present

UK lawyers point to three workable patterns under current rules: authenticate the customer once when they provision a card to the agent, so the resulting token carries that authentication; rely on exemptions such as trusted beneficiaries, where the customer has whitelisted a merchant with their bank; and step up to the customer for higher-risk purchases. Passkeys make the first and third far less disruptive than one-time passcodes. What is not yet clear is how liability is shared when an agent misreads an instruction, which is why the evidence in the table above is not optional.

Agent payments do not remove the need for trust. They move it from the checkout page into tokens, mandates and logs.

Abubakr Akhtar

Which mechanism should you prioritise?

  1. 01If you are on a major payment provider: start with what it supports today, usually PSP tokens and network agent tokens. Ask specifically about Visa Intelligent Commerce, Mastercard Agent Pay and AP2.
  2. 02If you sell high-value or regulated goods: prioritise mandates and evidence. The ability to prove what was authorised is worth more to you than the lowest-friction checkout.
  3. 03If you sell digital goods or subscriptions: watch the Machine Payments Protocol and x402, which are designed for small, frequent, machine-initiated payments.

Payments are only one layer. Getting recommended comes first; that is covered in generative engine optimisation for ecommerce. The full architecture is in the main agentic commerce guide.

AA

About the author

Abubakr Akhtar

Enterprise business development & partnerships

Abubakr Akhtar is a technology expert who has worked with global companies on martech and solutions.

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Frequently asked questions

Agentic payments are payments an AI agent initiates on a customer’s behalf, within limits the customer sets. They use delegated credentials such as payment provider tokens or card network agent tokens, sometimes with signed mandates that record what was authorised.

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