Strategy7 min read

AI in Saudi Arabia: One in Three Businesses Now Uses It. What Comes Next

AI use among Saudi businesses rose from 27.6% to 33.1% in a year, roughly level with the UK. Demand and infrastructure are in place. The scarce resource is execution.

KMBy Karter McKinley

Close-up of microchips and electronic components on a circuit board
Close-up of microchips and electronic components on a circuit board

AI use among Saudi businesses rose from 27.6% to 33.1% in a single year, putting the Kingdom roughly level with the UK. Demand and infrastructure are now in place. What will separate winners from spenders is execution.

Key Takeaways

  1. 0133.1% of Saudi establishments used AI in 2025, up 5.5 percentage points from 27.6% in 2024 (GASTAT).
  2. 02That is roughly level with the UK (about 35% of firms with 10+ employees) and well ahead of the EU average (about 20%), although survey methods differ.
  3. 03Adoption is led by information and communications (61.1%), finance and insurance (52.9%) and education (51%).
  4. 0446% of Saudi technology leaders surveyed by KPMG use AI daily in operations, against a 21% global average, and 76% expect returns within a year.
  5. 05Installed data-centre capacity is forecast to rise from about 410MW to 1GW by 2030. The constraint is shifting from compute to the people who can put AI into real workflows.

The Karter McKinley perspective

The compute is arriving. The scarce part is execution.Karter McKinley

Saudi Arabia's AI story is usually told through infrastructure: sovereign funds, data centres and chip deals. Those matter, but the more useful signal for business leaders is what is happening inside ordinary companies. One in three now uses AI in some form. Adoption is broad and rising fast. The question for the next two years is not whether Saudi organisations will use AI, but whether they will get a measurable return from it.

Global evidence suggests that is far from automatic. Adoption tends to widen faster than it deepens, and many pilots never reach production. Our view is that the Saudi organisations that win will treat AI as an operating change with an owner, a workflow and a financial target, not as a technology purchase. That is where demand for implementation capability, rather than licences, will concentrate.

Adoption rose by a fifth in a single year

GASTAT's ICT Access and Usage Survey shows 33.1% of establishments using AI technologies in 2025, compared with 27.6% in 2024. That is an increase of 5.5 percentage points, or about a fifth, in twelve months. It sits within a wider digital shift: the same survey reports near-universal internet access and more than half of establishments using cloud office software and cloud email.

Exhibit 1

One in three Saudi establishments now uses AI

Share of establishments using AI technologies, per cent

202533.1%202427.6%
Source: GASTAT, ICT Access and Usage Survey 2025

Two cautions apply. First, the survey records whether AI technologies are used, not how deeply. Second, a single year of growth does not make a trend. But the direction is clear: AI is moving from an innovation-team topic to an operational one.

Roughly level with the UK, well ahead of the EU

Set against other national statistics, Saudi adoption looks advanced. The UK's Office for National Statistics reports that about 35% of businesses with ten or more employees used at least one AI technology in June 2026. Eurostat puts the EU figure at about 20% of enterprises with ten or more employees in 2025. The surveys define AI use and business populations differently, so these figures should be read as indicative rather than strictly comparable.

Exhibit 2

Saudi AI adoption is close to the UK and ahead of the EU average

Share of businesses using AI, latest national survey, per cent (methods differ; indicative only)

Saudi Arabia (GASTAT, 2025)33.1%United Kingdom (ONS, June 2026)35.0%European Union (Eurostat, 2025)20.0%
Source: GASTAT 2025; ONS, AI in UK businesses 2023 to 2026; Eurostat, Use of AI in enterprises 2025

For UK and European companies looking at the Gulf, this changes the pitch. Saudi buyers are not waiting to be introduced to AI. Many already use it and will judge suppliers on whether they can make it work inside their operations, in Arabic as well as English, and within local data and regulatory requirements.

Digital and financial sectors lead

Adoption is concentrated where data is already digital and processes are information-heavy. Information and communications leads at 61.1%, followed by financial and insurance activities at 52.9%, education at 51%, transport and storage at 44.4% and professional activities at 43.9%.

Exhibit 3

Information, finance and education lead AI adoption in Saudi Arabia

Share of establishments using AI by sector, 2025, per cent

Information and communications61.1%Financial and insurance52.9%Education51.0%Transport and storage44.4%Professional activities43.9%
Source: GASTAT, ICT Access and Usage Survey 2025

The pattern suggests where the next wave of value lies. Sectors with high adoption are moving from experimentation to scale and need integration, governance and change management. Sectors lower down the table, including much of construction, retail and industry, are where first-mover advantage is still available for companies that can show clear use cases.

Leaders are confident, and expect returns quickly

Survey evidence points to high confidence at the top. In KPMG's 2026 technology report, 46% of the Saudi technology leaders surveyed said they use AI daily in operations, more than double the 21% global average, and 76% expect AI investments to deliver returns within a year. The Saudi sample was small, at 70 respondents, so these figures are directional.

Exhibit 4

Saudi technology leaders report more than twice the global rate of daily AI use

Organisations using AI daily in operations, per cent

Saudi organisations46%Global average21%
Source: KPMG Saudi Arabia tech report 2026 (70 Saudi respondents within a 2,500-leader global survey)

High expectations are an opportunity and a risk. A one-year payback is achievable for well-chosen workflows, but international evidence shows that many organisations struggle to move from pilot to production. If expectations are set by vendor demonstrations rather than by process redesign, disappointment follows and budgets tighten.

Infrastructure is arriving; the constraint is moving to people

The Kingdom's physical AI capacity is expanding. Under Alvarez & Marsal's base case, reported by AGBI, installed data-centre capacity rises from about 410MW to 1GW by 2030, with HUMAIN and other operators commissioning new facilities. Analysys Mason expects accelerated AI data-centre investment across the GCC of USD5–7 billion in 2026 alone.

As compute becomes more available, the bottleneck shifts. Eurostat's data on firms that considered AI but held back shows the same pattern seen worldwide: lack of relevant expertise is the most cited barrier, ahead of legal uncertainty and data protection. In Saudi Arabia the challenge is sharpened by demand for bilingual capability, sector knowledge and familiarity with local data rules.

What to do now

  • Pick one or two workflows with a clear owner and a cost or revenue line, such as customer service, sales prospecting or document-heavy back-office work.
  • Redesign the process around AI rather than adding a tool to the old process, and agree what the people in it will do differently.
  • Build skills inside the team before buying more software; expertise is the most common barrier for firms that hold back.
  • Measure results in money, such as cost per case, revenue per salesperson or cycle time, not log-ins or prompts.
  • Plan for Arabic-language performance, local data residency and sector regulation from the start, not as a retrofit.

Questions for the leadership team

  • Which of our processes would show a measurable return from AI within twelve months?
  • Who owns each AI initiative, and what financial number are they accountable for?
  • Do we have the in-house skills to move a pilot into production, or are we relying on vendors?
  • Are our AI tools tested in Arabic and compliant with Saudi data requirements?
  • How will we decide which pilots to stop?

How Karter McKinley helps

Karter McKinley helps organisations in the UK, Saudi Arabia and the wider Gulf move AI from pilots to measurable return: choosing the workflows, redesigning the process, building the team's capability and tracking results in financial terms. This is information, not investment or legal advice.

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Frequently asked questions

According to GASTAT's ICT Access and Usage Survey, 33.1% of establishments in Saudi Arabia used AI technologies in 2025, up from 27.6% in 2024. Adoption is highest in information and communications (61.1%), financial and insurance activities (52.9%) and education (51%).

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